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​The Bare Naked Ego Resistant Fact:
 Nobody ever wants to confront the needless loss of customers, patients, members or donors.
Here’s how the loss breaks down:
  • 1% die
  • 3% move away--
  • 14% are lured by a competitor--
  • 14% are turned away by product or service dissatisfaction--
  • 68% leave because of poor attitude, indifference—little or no communications--
Do the math. Over 68% of your lost business is preventable.

​It’s 400% more expensive to acquire a new customer than it is to keep a current one.

Turn this challenge into your greatest opportunity. 

26 Summit st, ste. 200 brighton, MI 48116
​810-225-7500

Derek Freund
Outsourced chief Marketing Officer
Speaker, Author, Implementer
derek@roguemarketingsystems.com

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  • What We Do
    • Why Multi-Channel?
    • The Pledge
    • Fix Your Follow Up
    • About Derek >
      • Hire Derek for Your Next Event
  • Who We Help
    • Case Studies
    • Mentors Influencers >
      • Testimonials
      • Celebrity Superstar Marketing
  • Workshops & Seminars
    • Hire Derek for Your Next Event
    • Marketing Control Workshop - Advanced
    • Workshop List
    • Webinar Workshop Replay
    • People of Power & Influence
  • Why Constant Contact
    • ToolKit
    • Why is Email so Important?
  • Free Resources
    • Free Audio Files
    • Social Media Infographic
  • Derek's Blog
  • Contact
  • Direct Mail ROI Calculator
  • Rogue Marketing Calendar